This question was posed today by a client.
What do you do when you want a user with an internal-only e-mail mailbox needs to have access to a BlackBerry?
Well the short answer is, you give him a BlackBerry:). Though the activation of the handheld can’t be done over-the-air using the BES enterprise activation process, the device can be activated the good old way, using the desktop manager.
To activate the handheld, perform the following steps:
- Log on to a local PC as the user.
- Make sure that the PC has a Outlook profile setup for their account.
- Install the Blackberry Desktop Software, obviously you are working in a corporate environment with a BES server so choose that option during setup.
- Start the Desktop Manager and plug in the handheld, it should be detected by Windows.
- You will be prompted to generate the encryption keys and you are now done. The BES server will start sending mail right away. You can alter any of the sync options so that the device syncs wirelessly with Exchange via the synchronization options in the Desktop Manager. Additionally should you wish to setup filters on the device or edit the folder redirection settings you may do so via BES.
